Who is responsible
Clarke CAD is responsible for the information it receives through this website and direct enquiry routes. For privacy questions, corrections or deletion requests, email [email protected].
What information we collect
- When you contact Clarke CAD, we may receive your name, company, email address, WhatsApp number, preferred contact method, project type, message content and any other details you choose to send.
- We only ask for information that helps us understand, quote or discuss your project.
- If you send sketches, drawings, photographs, measurements, CAD files or marked-up documents, those files are treated as project material for enquiry, quote and delivery discussions.
- Public website browsing may generate standard hosting logs such as IP address, requested page, browser type and timestamp. The current site does not use marketing cookies or a separate analytics tracker.
How we use it
- To respond to enquiries and discuss CAD, drawing and fabrication support.
- To prepare quotes, clarify scope and manage project communication.
- To deliver agreed CAD services and keep relevant correspondence for follow-up.
- To maintain basic business, tax, legal and security records where required.
What we do not do with it
- We do not sell enquiry information.
- We do not share project details externally unless it is necessary to provide the work or required by law.
- We do not intentionally publish confidential drawings, files or client information without approval.
Website enquiry form
- The website form does not upload drawings, photos or CAD files. It only handles the written details entered into the form.
- Depending on the current site setup, the form either opens your email app with the enquiry filled in or sends the written enquiry through the website.
- If the form sends online, Cloudflare Pages may process standard security information such as IP address, request headers, timestamp and bot-check status.
- Online sending uses Cloudflare Turnstile to reduce spam and automated submissions. Turnstile may process browser and challenge information to decide whether a request appears human.
- Email delivery is only enabled when Clarke CAD has configured a verified email provider such as Resend or Postmark. That provider processes the enquiry email so it can be delivered to Clarke CAD.
Third-party contact routes
- Direct email is handled through Clarke CAD's email service and your email provider.
- WhatsApp and LinkedIn messages are also handled under those platforms' own terms.
- If the website form cannot send online, it will show a message you can copy and send directly.
Retention and deletion
- Enquiry information is kept while it is needed to respond, quote, deliver work or handle reasonable follow-up.
- Project correspondence and files may be retained for business records, warranty-style follow-up, legal obligations or dispute prevention.
- You can ask Clarke CAD to correct or delete information where it is no longer needed and no legal or business record requirement applies.
Your choices
- You can choose how much project information to send before a job is agreed.
- Avoid sending highly sensitive drawings, title blocks, site details or confidential client material unless you are satisfied the route is appropriate.
- If you want to know what enquiry information Clarke CAD holds about you, or want it corrected or removed, email [email protected].